Tuesday, July 26, 2005
IF IT'S BROKE... FIX IT !
Nothing big is happening or has happened since my last post except for a question that keeps going through my mind.
Why do I have to keep writing about the following things ?
- bad microphones and muffled speech at 911
- dispatcher delays in answering the police
- signals are not “weak but readable”
- weaker signals measured in this area
- dead spots
Yesterdays Blah-g dealt with the terrible audio coming from the 911 Center, the same audio that I am hearing again today ! Why ? I haven’t a clue. (read yesterdays blah-g if you missed it)
If I was part of the Management within the Department of Emergency Management in Greensburg I would have had new head sets on my dispatchers by 10 AM this morning !
I realize I’m just the Booger Blah-ger telling you this, however you have cops and fireman out in the field that keep saying “repeat 911” and “Can’t understand you 911”.
Isn’t that a tip off ?
I’m still hearing some delays in the time it takes the dispatcher to answer the police units out in the field. It is not nearly as pronounced as it was over the weekend but I still hear delay over 20 seconds and that is bad.
At least now the POLICE ARE TAKING A STAND and YELLING at the dispatchers after about 10 seconds. Some of the things that I've heard I will keep to myself but I must say that we have a very "original" group of cops out there.
I do not hear these delays from the Fire and EMS Desks, only the Police.
Motorola called 911 yesterday and requested a radio test. ON THE SYSTEM BOTH the dispatcher and Motorola were LOUD and CLEAR, but 911 gave a report back of “weak barely readable”.
911 may NOT have been hearing Motorola and that might be where to start looking for some of your problems 911 (you listening ?).
I have an audio clip of that two way voice transmission, listen to it and tell me who is “weak barely readable”. CLICK HERE
They say “if it ain’t broke, don’t fix it”. That saying surely DOESN’T apply here.
As I mentioned before, I do not have my $25,000 communications test set anymore so I cannot make accurate signal strength measurements however I can use other devices that tell me signal strength for a less precise reading.
What I am measuring here in the City of Trobe is a great signal when the system in up without problems. When I start to see problems on the system I also “at times” notice a varying signal. In some cases the signal strength almost disappears.
When that happens the digital audio becomes garbled (not weak, but sometimes unreadable) because all digital decoders depend on receiving the entire digital data bit stream, not just part. When that digital data stream is broken due to poor signal strength the receiver will spit out garbage ! (must like some of my meals listed at the end of my blah-gs)
End point – Motorola, you better get Staleys out and check the sights ! I'm directing this to Motorola, Inc. HQ now !
As MOTOROLA SAID TODAY on the radio, “know there’s a problem, just can’t seem to find it”. That’s what this BOOGER HEARD !
What can I say. I have been reporting these dead spots for awhile, and the dead spots are still there. If you live in an area with dead spots (areas where the 800 Mhz signal will not reach out and touch) you better carry your VHF portable around. That might be your only form of communications that’s going to work.
I’ll keep writing about it in hopes Motorola gets the problems taken care. I don’t care if the MOTOROLA CEO personally made 37 MILLION DOLLARS last year, our MULTI-MILLION DOLLAR SYSTEM ISN’T WORKING !
That’s it until something new pops up.
Fish lips in butter, corn on the comb (original family secret), Hot Mushrooms in Mild Sauce with Light Vinegar added, and as an added treat there is a plate of cooked bull turds for those reading employed by the county that keep saying “there’s no problems with our system, it’s working fine”.
800 Mhz Radio Guide for all of Westmoreland County
Listen Live From Anywhere - WC 911's Streaming Audio ! tnx GMan\